Paddleboards & Kayaks
We provide a 14 day cooling off period if you want to return your product unused.
The product must be returned in its original packaging and be in a condition suitable for resale.
Should you choose to return your new product, you will only have to pay for the return of your board at your own cost.
Please note this is for standard mainland UK addresses only, higher charges may apply to addresses in the
Highlands, Channel Islands, off shore, Overseas or areas where our courier will charge more to collect from.
Please check with us before at the time of your return enquiry.
Please note; although our official policy is 14 days, we do appreciate that given the nature of
paddleboarding, the boards can be packed away and not used until after purchase. Therefore, if the board is
in new condition we may agree to returns on purchases made outside the 14 days on a discretionary basis.
Accessories & Other Items
We provide a 14 day cooling off period if you want to return your product unused.
The product must be returned in its original packaging and be in a condition suitable for resale.
Should you choose to return your new product, you will need to pay to return this to us.
If there is a fault with the item, this will be dealt with under the warranty.
Please contact us for the return address and instructions at kontakt@aquaplanetsports.de